I recently worked with Tim on the purchase of our first home, on which we used a VA mortgage. I initially found Tim via a web search, and after being very impressed with his website and blog contacted Tim through his website. About two hours later (on a Saturday evening) Tim called me back — this was my first indication of how proactive he was. After talking with him I knew immediately he would be the right person to work with. Tim was no pressure from the start, and always was a true professional. Working with a mortgage officer (and buying a home) is a stressful process — but Tim always made me feel comfortable and at ease.
My wife and searched for our home for over 6 months, and Tim never lost patience with us, and never gave us any pressure along the way. I asked him for more loan scenarios than I could count over those six months, and I doubt there was a time it ever took him more than a couple of hours to respond with a revised loan mockup. Tim’s responsiveness to my initial inquiry was what originally impressed me, and he conducted himself in the same proactive manner throughout our transaction.
Once we found the home we were looking for, our offer was the one accepted because we promised a 30 day close. Both real estate agents were skeptical of Tim’s ability to close a VA loan in 30 days, but Tim assured me he could do it. Tim stayed in close contact with myself and both agents and the escrow office throughout the process, and kept everything on track. And sure enough we closed exactly 30 days after going under contract. I was very impressed, as were both agents in my purchase — each went out of their way to comment how impressed they were with Tim.
I would recommend Tim to anyone, and particularly other Veterans using a VA loan. Tim has tremendous knowledge of the product and the process, and his knowledge will help not only you understand the VA process, but also help you educate realtors and sellers that a VA loan is just as easy (and quick) to close as any other mortgage product.
Thanks for everything, Tim!
Chris Kane, Northridge, CA
My wife and I used Tim are very happy with the service he provided.As 1st time buyers we had lots of questions and Tim was very patient and went out of his way to answer our questions. I am sure I asked the same questions over and over.He was in constant contact with all the players and really knows that business.
He contacted us when it was a good time to refinance and got us a better rate just before FHA changed the rules.Saving us $$.
I look forward to a time I can recommend Tim to a friend or family member both as a way to repay Tim for all the good work and help he provided along the way but also knowing whoever I send to Tim will be taken care of.
Ken Leiterman, Costa Mesa, CA
My wife and I have known Tim for many years. We rely on Tim for all our mortgage banking needs and recently closed on a home.
Tim is professional, courteous and, importanly, responsive. You can guarantee that Tim will call you back, respond to your emails, etc., within minutes (not hours or days like so many other mortgage bankers). Tim responded responded to our questions with clear and concise answers and provided essential analytical information to allow us to make informative decisions.
Tim simply performs at a higher level than the other mortgage bankers I have dealt with. His team follows his lead and performs at the highest level of customer service.
Thanks Tim for your help on our recent purchase!
Jason White, Irvine, CA
Tim had come as a referral from my Father in law who had several good dealings with Tim. He goes the extra mile and is very responsive. He got me a great rate and locked it in before it went up. I would recommend Tim to anyone who wants a wonderful experience. He specializes in First time buyers. that was my case and he helped me and answered all my questions with the right attitude.
Kirk Butler, Corona, CA
If you are looking for an honest, professional and proactive loan officer Tim Storm is your Man. No matter the time or how silly the question Tim was always johnny on the spot. I could not ask for better service. Tim always exceeded my expectations. Without a doubt I will use him in the furure.
Melinda Lamb, VA Borrower, California
I recently worked with Tim on both a home loan and a refinance. Tim did an excellent job. I was moving from another state, he provided me with 3 pricing options so that I would have a good picture of what to expect. He is timely and very thorough. Whenever I had questions Tim was quick to follow up…he made the process easy, got me a rate initial rate and also a great refinance rate. Thank you Tim!!!! I would recomment him to anyone looking to do a loan or refinance.
Jeannette Hornbuckle, Laguna Niguel, CA
I have dealt with Tim for the past 11 years. He has helped me will three transactions and they all came out perfect. Tim is very honest and hard working. I have recomended him to my family and friends and he has not let any of them down.
I always contact Tim with questions and he is glad to help and answer them. Tim storm is a true professional and again very honest…
Carlos Gutierrez, Norwalk, CA
As a first time home buyer, the entire process was very overwhelming and stressful for me. However, I was very fortunate to get introduced to Tim Storm through my real estate agent. She had nothing but wonderful things to say about Tim, and she was absolutely right…. Tim made everything very easy and “stress free” from the first time we spoke on the phone. He has a calm demeanor and is very thorough with his explanations. Understanding I had many questions, Tim made it a point to answer each question as detailed as possible. At one point, Tim even went out of his way to upload a video, in which he explained a portion of the home buying process. To me, that was the icing on the cake!
My schedule was also very demanding and left very little time to fully engage in the home buying process. Regardless, Tim was very patient and did everything he could to keep me updated. Also, when I didn’t get back to him in a timely manner, he made sure to push me to get everyting finalized, which was very helpful.
Through it all, Tim was a true professional. He made me feel comfortable and I trusted him leading the charge. It is no surprise I also used Tim when I decided to refinance my condo a few years later.
Russell Silvers, Playa Del Rey, CA